PRIVACY POLICY

We are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy outlines how we collect, use, disclose, and store your personal information through this website and our services.

1. Our Commitment to Privacy

We adhere to the national privacy laws of Australia, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy applies to all personal information we collect, including from individuals located overseas.

By using this website or engaging our services, you agree that any personal information you provide will be managed in accordance with Australian privacy laws, regardless of your location. If you are located outside of Australia, you acknowledge and consent to the transfer and processing of your information in Australia, where privacy protections may differ from those in your country.

2. What is Personal Information?

"Personal information" means any information that identifies or could reasonably identify an individual. This may include your name, email address, phone number, and any other information you provide via our website or communications.

3. How We Collect Your Information

We collect personal information through various methods including:

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Contact forms
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Newsletter or mailing list sign-ups
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Phone or email communication
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Social media engagement
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Event registrations or workshops
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Cookies and analytics tools
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We may also collect personal information from third parties, such as referrals or business partners.

4. Why We Collect Your Information

We collect your information to:

Provide our services and respond to enquiries

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Understand your needs and preferences
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Send updates or marketing communications (where consent has been given)

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Run promotions or events
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Improve our website and service delivery

Meet our legal and contractual obligations

5. Use and Disclosure of Personal Information

We only use and disclose your personal information:

For the purposes for which it was collected

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With your consent
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Where required or authorised by law
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We may share your information with trusted service providers (e.g., marketing agencies, IT providers, cloud storage services), only to the extent necessary for them to perform their services.

We do not sell or rent your personal information.

6. Overseas Disclosure

Some service providers may be located overseas. While we take reasonable steps to ensure compliance with Australian privacy principles, by using our site or services, you consent to the transfer and storage of your information outside of Australia.

7. Security of Your Information

We use industry-standard measures to protect the personal information we collect, including secure servers, password-protected access, encryption,and restricted data handling practices.

8. Cookies and Tracking Technologies

Our website may use cookies, Facebook Pixels, and other tracking technologies to:

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Analyse website traffic
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Improve your browsing experience
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Measure advertising performance
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You may decline cookies by adjusting your browser settings; however, this may affect your experience on our site.

9. Marketing Communications

We may send marketing communications about services, events, or offers we think may be of interest. You can opt-out at any time via the unsubscribe link in our emails or by contacting us directly.

10. Links to Other Websites

Our site may contain links to third-party websites. We are not responsible for the privacy practices of other websites. We recommend reviewing their policies before submitting personal information.

11. Contacting Us About Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or believe your privacy has been breached, please contact us via our Contact Form on the Contact Page.

We will respond promptly and work to resolve any issues.

12. Changes to This Policy

This policy may be updated periodically. The latest version will always be available on our website with the updated date.